Category Archives: News

How Liquidware Can Help to “Burst Scale” Your Citrix Work From Home Environments

This is a guest post by Morteza Esteki, VP Sales, EMEA Liquidware

Frankly, we were amazed at how many of our Citrix customers contacted us at the start of the pandemic lockdown in early March, asking for our assistance to rapidly move their users to work from home.

I’d like to share one particular customer story with you; they’re a 70,000-employee leading cruise-line and shipping and logistics company, with offices in USA, EMEA and APAC. They needed to move 10,000 users to Citrix running on Azure to ensure seamless operations to keep worldwide trade going. While Citrix and Azure were already operational, they were not production ready at scale. So, they quickly conducted a ProfileUnity and FlexApp proof of concept and, by March 8, a decision was taken to execute their Business Continuity Plan (BCP) for 2,000 users to work from home and be production ready by March 11!

This was an extraordinary aggressive timeline and how the timeline panned out is detailed below:

Day 1 – ProfileUnity Installation with ProfileDisk to capture user settings and data immediately.

Day 2 – Golden image update highlighted VHDX issue. FlexApp deployed to add new applications as new user groups emerged.

Day 3 – Production Ready, with initial testers. ProfileUnity configuration to complete profile disk settings.

Day 4 – Go live with first production users. Stratusphere UX monitors situation from an executives’ standpoint and IT Management can react to issues raised by Stratusphere UX.

I think what this customer story demonstrates is that, working in conjunction with Citrix and ourselves, the customer got the required results in a dramatic timeframe, that ensured not only business continuity but also user satisfaction by providing the desired user experience.

The feature enhancements we’ve made to Stratusphere UX (version 6.1.5) during the pandemic, in response to customer feedback, provides further visibility into user experience. This visibility is based on providing information in three key areas – 1. Are your users connected; 2. Are they operational and; 3. Are they productive? The latest version provides key “First Mile” metrics, such as an expanded set of Wi-Fi metrics for troubleshooting a user’s home connection. These metrics include access point signal strength, access point distance and connection speed, as well as support for mesh networks. The pandemic forced organizations to rapidly launch work from home options and these metrics are now highlighted in the Advanced Inspectors, Dashboards and SpotChecks within Stratusphere UX to identify these first mile performance issues more easily. Organizations are now assured that the technologies their workers rely upon are responsive and support work from home seamlessly. In turn this reduces IT support overheads and increases user productivity.

We’ve also not been remiss in adding new features to ProfileUnity and FlexApp too! The latest version – 6.8.3 – includes these enhancements:
• Seamless FlexApp compatibility with FSLogix
• Enhanced Windows 10 Multi-session OS support (WVD)
• FlexApp speed improvements on launch from Cloud
• New Microsoft App-V and MSIX “Convert-to-FlexApp” features
• Security hardening (client)
• VHDX support for FlexApp and ProfileDisk
• Bug fixes, FlexApp, File Extensions, etc.
• Updated FlexApp filter driver for speed and compatibility
• Hourly billing for AWS
• FlexApp and base image runtime installer tool for C++ runtimes and .NET frameworks

If you’d like more information about how Liquidware can burst scale your Citrix environment, please just reach out to us at

10ZiG: Citrix Ready, Synergy & H.265 (sponsored)

Citrix Ready, Synergy & H.265

10ZiG are annual exhibitors of Citrix Synergy and this year gave us the opportunity for our CTO to take some time with the Citrix Ready Team.

Kevin Greenway is based here with us in the UK and has an extremely strong background in Citrix Endpoints throughout his six years in the VDI industry. In addition, Kevin has a background in Unified Communications which is an increasing trend with VDI adoption.  This includes integrating platforms such as Skype for Business, Cisco Jabber VDI amongst others.  This and other HDX features combined make 10ZiG an ideal endpoint selection for Citrix.

Following Kevin’s work in Orlando we have some great resources available for you.

On 12th July we issued the following Press Release announcing that our 5910q Windows 10 IoT Thin Client is verified HDX, HDX Premium and HDX 3D Pro making us the first Thin Client provider to achieve the new Citrix H.265 encoding support. You can see the release here.

We are also pleased to announce a co-webinar with the Citrix Ready Team on July 25th at 5pm BST, “Exploring the Benefits of Citrix H.265 Encoding with the 10ZiG 5910q Thin Client”.

This webinar includes:

  • The various benefits and efficiencies of H.265
  • What the end-to-end requirements are for H.265 deployment with Citrix XenDesktop
  • Metrics which offer insight into the improved image quality
  • A real life “under the hood” side-by-side comparison and metrics of H.264 vs. H.265 in various conditions.

You can register for the webinar here.

Last but by no-means least, the following video sees Kevin conduct Citrix Partner Talk with Manjunatha Gali, Sr. Technical Marketing Manager of Citrix Ready at Citrix Synergy 2018.

The Citrix Ready Partner Program is extremely important for our customers as it allows us to develop devices aimed specifically at passing the various HDX verification levels in order to deliver exceptional performance to your desktop (Skype-for-Business, Video, Rich Graphics, Printing etc.).

The video covers a live look at our brand new Quad Core 5900 Series hardware, verified HDX 3D Pro and featuring 3-monitor 4KUHD Support. Kevin also looks at the FREE 10ZiG Manager and explains some of the reasons why 10ZiG are different to other Thin Client vendors.

For more details, please follow these links to our website.

Zero Clients >

10ZiG Manager >

FREE Demo Device >

Author: Tom Dodds, EMEA Marketing Manager, 10ZiG Technology.